Shipping Policy

Effective date: 4 August 2026

Delivery areas

We currently deliver free of charge to addresses across mainland UK. Delivery to the Scottish Highlands, Northern Ireland, and offshore islands may take longer or incur an additional charge — we'll let you know at checkout if this applies to your address.

Dispatch and delivery times

Our furniture is shipped in flat-packed boxes. Once your order is confirmed, please allow up to 10–14 working days for delivery, though many orders arrive sooner. You'll receive tracking information by email once your order has dispatched.

How your order arrives

Items are delivered flat-packed for you (or your own installer) to assemble at home. Assembly instructions are included in the box. We don't currently offer a white-glove or in-home assembly service — if you'd like a professional to assemble your piece, this is arranged and paid for separately by you.

Multiple items

If your order contains multiple products, items may arrive in separate deliveries depending on stock availability.

Missed deliveries

If you're not available to receive your delivery, our courier will leave a card with instructions to rearrange or collect. Please check the details on this card promptly, as re-delivery charges may apply after repeated failed attempts.

Damaged in transit

Please inspect your boxes on arrival. If anything looks damaged, note it with the courier if possible and contact us at hello@marmoliving.co.uk within 48 hours with photos, and we'll sort out a replacement part or item at no cost to you.

Questions

Email hello@marmoliving.co.uk and we'll help with anything delivery-related.